Delivery

FAQ

We ship globally! We currently ship to over 30+ countries. We are unable to ship to any PO Box, military or protected areas. We will add additional international shipping destinations in the near future, so stay tuned!

All orders will be delivered within 8-12 business days. Due to COVID-19, there are order processing delays of 2-3 business days. Please note that all expected delivery dates are approximations and can be affected by conditions such as shipping restrictions, payment authorizations, online security checks and stock availability.

If you did not receive your package by the expected delivery date, please check on the shipment by tracking your order. Your tracking information will have been included in your initial order confirmation email. Check your email carefully for any shipping updates from us. For further assistance, please contact us at support@burtenhyde.com.

Pleasure ensure that the shipping information you provide is accurate and up to date. Unfortunately, we are unable to redirect packages once your order has been shipped. If the address provided is incorrect, the package will be sent back to our warehouse.

We are working on adding more international shipping destinations, so please stay tuned for updates from us.